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Awarded

Variation to Contract - ITSM Service desk Tool

Published

Supplier(s)

PHOENIX SOFTWARE LTD

Value

15,800 GBP

Description

Variation - option within the contract to extend by 12 months. The CMA wishes to engage with a single supplier to work with and deliver step changes in our current IT Service Management model. This particular element is to implement a best in class ITSM tool to enable a better customer experience for our Business users and help to transfer from a reactive to a proactive support environment.

Timeline

Award date

3 years ago

Publish date

3 years ago

Buyer information

Competition and Markets Authority

Email:
rachael.davey@cma.gov.uk

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Notice topic

License management software package

Related topics

Networking software package

Source

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