prj_2539 Patient Record Migration

Description

Why the Work is Being Done Work in previous phases has identified several shared priority initiatives for both NHS England (NHSE) and NHS Digital (NHSD). All of the initiatives are centred around providing solutions to solve various patient record data migration scenarios. Through this work, the overarching patient record migration programme vision has been defined as; “Seamlessly and securely migrate patient data ownership between care providers, without ever compromising patient care”. Problem to Be Solved The Patient Record Migration theme is made up of a number of problem spaces; 1. How do we digitise the paper (Lloyd George) record in primary care 2. How do we manage ‘deducted’ patient records 3. How to seamlessly transition ownership of patient records between third party supplier solutions consistently without degradation There are a number of current Programmes and Services working in this space and there is a need to align these to the Programme vision to identify and understand where areas of duplication may exist and where any gaps in the transfer of electronic patient data may occur Who Are the Users As a Patient I need to know the continuity of my health record is maintained so that regardless of where I go and what I do in my life it will always be available. As a GP I need to know the patient record I have responsibility for is complete so that the care I provide is appropriate and safe As an NHSX Policy Lead I need to be confident that no patient records are compromised by their movement through the system, so that I can be assured I am meeting GDPR and operational requirements Early Market Engagement Work Already Done Given the dependencies between the current identified priority initiatives, a Patient Record governance team is being established. Known priority areas that are being worked on in parallel are; Workstreams established in order: 1. Leadership / Coordination 2. GP2GP - Live Service 3. Deductions 4. Practice Migration Existing Team The work is split into four teams, but likely to require a fifth in future; 1. Coordination / Leadership 2. Deductions 3. Practice Migration 4. GP2GP 5. Digitisation of Lloyd-George (tbc) Each team currently has one or two ‘buyer’ staff (SMEs) within it that will be supplemented by the client. Current Phase Alpha Work Location Flexible co-location with a Leeds based team with potentially national stakeholder fieldwork as required Working Arrangments Typically, the team will be required to co-locate at the Buyer’s offices in Leeds for a minimum of three working days per week and enable a productive remote-working arrangement for the remainder of the week The team may also be required to travel to events and meetings nationally to enable research activities and stakeholder engagement. Security Clearance Baseline Personal Security Standard (BPSS) Additional T&Cs NHS Digital Supplementary Terms and conditions NHS Digital also reserves the right to issue SoWs with different pricing models (Capped T&M, T&M and Fixed Price) through the duration of the Call-Off Skills & Experience Experience of delivering public-sector, evidence-based service design, focused on user-needs, end-to-end journeys, motivations and goals, indicating how you went about this. Experience of prototyping, designing and developing digital and offline services through various product life-cycle stages to meet identified user needs and business objectives. Experience delivering successful outcomes to specified timescales, in a complex working environment. Experience of delivering highly critical data products and services, specifically; hosting, processing, standardisation, containerised deployments and Message Handling Services. Experience of delivering and handling sensitive data in a highly complex environment, built to a high quality e.g. meets GDPR and safety legislation. Experience of implementing a tech-agnostic approach to conceiving and designing a solution which supported a scenario similar to ‘cradle to grave’ patient record ownership. Evidence of delivering a project that complies with the GDS design manual, service standard assessment, technical governance framework and wider industry standard. Nice to Haves Experience of working successfully with users within the Primary Care landscape in NHS England Experience of building good working relationships with policy teams Experience of delivering/influencing organisational re-design or transformation No. of Suppliers to Evaluate 4 Proposal Criteria Technical solution Delivery Approach and methodology Resourcing Approach and methodology How the approach or solution meets user needs Team structure Value for money Technical Capability - Infrastructure & Data Technical Capability – Handling Sensitive Data Technical Capability – Containerisation within Public Cloud Delivery Approach and methodology Dealing with stakeholders Collaborative approach Knowledge sharing Cultural Fit Criteria Demonstrate your approach to engaging with internal stakeholders undergoing cultural change and how this will support project success Demonstrate how you will work transparently and collaboratively with wider NHS project team, external stakeholders and collaborators, and seek actionable feedback to resolve any issues quickly and efficiently Demonstrate approach to knowledge and skills transfer to permanent members of staff. Recent and demonstrable experience of up-skilling non-specialists and embedding agile ways of working in new teams Payment Approach Capped time and materials Assessment Method Evaluation Weighting Technical competence 50% Cultural fit 10% Price 40% Questions from Suppliers No questions have been answered yet Budget range