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Awarded

The Provision of an Automated Contact Solution

Published

Supplier(s)

Voicescape Limited

Value

550,000 GBP

Description

Your Homes Newcastle wishes to procure a competent provider to supply an automated, cloud-based, contact solution that operates independently across various systems, for both Your Homes Newcastle and, Leazes Homes Limited. We are seeking relevant, complete tenders for the provision of a specialist solution to enable us to establish effective Customer contact on behalf of both Your Homes Newcastle and Leazes Homes. The required solution should intelligently interpret data and signpost the Customer call to the appropriate service area.

Timeline

Award date

6 years ago

Publish date

6 years ago

Buyer information

Your Homes Newcastle Ltd

Contact:
David Bell
Email:
david.w.bell@yhn.org.uk

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Notice topics

Business transaction and personal business software packageCommunication and multimedia software package

Related topics

Multimedia software packageCommunication software packageProcurement software packageSales, marketing and business intelligence software packageAuction software packageAnalytical, scientific, mathematical or forecasting software package

Source

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