Trust Behavioural Survey
Published
Description
Trust and Fairness are both now at the Centre of HMRC's Vision and Strategy. In order to support the process of their application and implementation throughout different directorates and levels of business, this behavioural survey will be designed to address existing evidence gaps and provide necessary insights and recommendations. The main evidence gap is a lack of quantitative evidence on the topic of 'trust and fairness in HMRC'. A consistent and representative view from different customers groups on perceptions of 'trust and fairness in HMRC' is absent. Since both concepts have become integral part of the strategic narrative of HMRC, it is important that we are able to accurately quantify the prevalence of views on both trust and fairness to provide a basis for measuring future changes in customer perceptions of trust and fairness. It will also help us to monitor the successfulness of strategies to improve trust and fairness, and target interventions to those business areas. Lot 1: Trust and Fairness are both now at the Centre of HMRC's Vision and Strategy. In order to support the process of their application and implementation throughout different directorates and levels of business, this behavioural survey will be designed to address existing evidence gaps and provide necessary insights and recommendations. The main evidence gap is a lack of quantitative evidence on the topic of 'trust and fairness in HMRC'. A consistent and representative view from different customers groups on perceptions of 'trust and fairness in HMRC' is absent. Since both concepts have become integral part of the strategic narrative of HMRC, it is important that we are able to accurately quantify the prevalence of views on both trust and fairness to provide a basis for measuring future changes in customer perceptions of trust and fairness. It will also help us to monitor the successfulness of strategies to improve trust and fairness, and target interventions to those business areas.
Timeline
Award date
3 years ago
Publish date
2 years ago
Buyer information
HM Revenue & Customs (HMRC)
- Contact:
- Rebecca Yeates
- Email:
- rebecca.yeates@hmrc.gov.uk
Explore contracts and tenders relating to HM Revenue & Customs (HMRC)
Go to buyer profileSource
"Find-a-Tender"To save this opportunity, sign up to Stotles for free.
Save in appTender tracking
Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.
Proactive prospecting
Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.
360° account briefings
Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.
Collaboration tools
Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.
Explore similar tenders and contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
- Awarded
T0556B Evaluation Technical Partner Phase 3b
National Highways Limited499,963.07 GBPPublished 2 days ago
- Awarded
Archaeological Survey - Milestone Ground, Broadway
Wychavon District Council578,691.63 GBPPublished 2 days ago
- Awarded
Archaeological Survey – Milestone Ground, Broadway
Wychavon District Council578,691.63 GBPPublished 2 days ago
- Awarded
Cloud Digital Leadership - Gartner Executive Programs Member (EPMEM) License
Cabinet Office64,500 GBPPublished 2 days ago
- Awarded
Evaluation of the Family Finding, Befriending and Mentoring Programme - con_24464
Department for Education818,400 GBPPublished 2 days ago
- Awarded
T0556C Evaluation Technical Partner Phase 3c
National Highways Limited329,980.9 GBPPublished 2 days ago
- Awarded
T0556E Evaluation Technical Partner Phase 3e
National Highways Limited491,961.73 GBPPublished 2 days ago
- Awarded
T0556D Evaluation Technical Partner Phase 3
National Highways Limited399,274.91 GBPPublished 2 days ago
- Awarded
NIAUR - Markets Directorate - Markets Support Framework
Utility Regulator522,000 GBPPublished 2 days ago
Explore other contracts published by HM Revenue & Customs (HMRC)
Explore more open tenders, recent contract awards and upcoming contract expiries published by HM Revenue & Customs (HMRC).
- Awarded
Pegasystems Customer Engagement Enterprise Agreement
HM Revenue & Customs (HMRC)127,345,000 GBPPublished 3 days ago
- Awarded
Professional Services Change Delivery - East Region
HM Revenue & Customs (HMRC)3,200,000 GBPPublished 4 days ago
- Awarded
Professional Services Change Delivery - West Region
HM Revenue & Customs (HMRC)3,200,000 GBPPublished 4 days ago
- Awarded
Professional Services Project Management
HM Revenue & Customs (HMRC)947,056 GBPPublished 4 days ago
- Awarded
Professional Services Cost Management
HM Revenue & Customs (HMRC)493,833 GBPPublished 4 days ago
- Awarded
Card Scheme Litigation Multilateral Interchange Fees
HM Revenue & Customs (HMRC)1,800,000 GBPPublished 8 days ago
- Awarded
Orchestration and Integration - Phase 2 SR1863799299
HM Revenue & Customs (HMRC)82,859 GBPPublished 9 days ago
Explore more suppliers to HM Revenue & Customs (HMRC)
Sign upExplore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
- NHS Lothian
- National Army Museum
- Education Authority
- Porton Biopharma Ltd
- WATMOS Community Homes
- Newry, Mourne and Down District Council
- Pre-Hospital Emergency Care Council
- Hughenden Parish Council
- Ferndown Town Council
- NHS Knowsley Clinical Commissioning Group
- DRONFIELD TOWN COUNCIL
- Kings Bromley Parish Council
Explore top sources for public sector contracts
Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.