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Awarded

Communication software package

Published

Supplier(s)

Voicescape Limited

Value

597,000 GBP

Description

Your Homes Newcastle wishes to procure a competent provider to supply an automated, cloud-based, contact solution that operates independently across various systems. Your Homes Newcastle is seeking relevant, complete tenders for the provision of a specialist solution to enable our Officers to establish effective Customer contact. The required solution should intelligently interpret data and signpost the Customer call to the appropriate service area. Your Homes Newcastle wishes to procure a competent provider to supply an automated, cloud-based, contact solution that operates independently across various systems. Your Homes Newcastle is seeking relevant, complete tenders for the provision of a specialist solution to enable our Officers to establish effective Customer contact. The required solution should intelligently interpret data and signpost the Customer call to the appropriate service area.

Timeline

Award date

6 years ago

Publish date

6 years ago

Buyer information

Your Homes Newcastle Ltd

Contact:
David Bell
Email:
david.w.bell@yhn.org.uk

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Notice topics

Communication software packageIT software package

Related topics

Memory-management software packageEmulation software packageIT software packageExchange software packageVideo conferencing software packageRemote access software package

Source

Ted (OJEU)
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