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C20809 Digital Data and Technology (DDaT) Central Data & Data Architecture Partner Services.

Published

Value

30,000,000 GBP

Description

Summary of the work The Home Office is looking for a supplier who can provide the necessary knowledge, skills and experience to help meet the demands for Technical Delivery Management within the Home Office’s Digital, Data and Technology (DDaT) directorate, on a range of internal and public facing services from discovery to live. Expected Contract Length 24x Months. Latest start date Monday 1 November 2021 Budget Range The Home Office anticipates the total cost for DDaT Technical Delivery Management Services to be in the following range for 24 months £30m. This is based upon benchmarked costs from existing suppliers providing similar levels of resources. Why the Work is Being Done Home Office customers and employees rightly expect modern technology which helps customers receive the service they require and supports employees in protecting the public. We are increasingly reliant on technology to support the Home Office in its role to lead on immigration and passports, drugs policy, crime policy and counter-terrorism, and to ensure visible, responsive and accountable policing in the UK. We need to design and deliver technology which supports the transformation of the Home Office and the modernisation of our processes making them fit for a digital future. Home Office DDaT requires a "Data & Data Architecture" services to provide technology delivery and capability across all our areas of work (including immigration and passports, borders, policing and counter-terrorism). Problem to Be Solved Home Office technology services need to be built on a foundation of excellent data analysis and insight, with Data and Data Architecture providing the structure and analysis to enable the best decisions to be made and to ensure sustainable products and services. The services outlined in this contract will need to cover integrated support and delivery across the whole range of DDaT business areas, spreading across data specific teams but also sitting within multi-disciplinary functions. DDaT owns and directs its "Data and Data Architecture" capabilities through civil servants, but the variety and fluctuation in demand is such that the flexibility afforded by supplementary service arrangements are invaluable. As such this is a flexible approach to allow engagements to be appropriate for any given team. • "Data and Data Architecture leadership" Provide Data and Data Architecture leadership and support, leading workstreams and/or teams of Data and Data Architecture or other professions as required for delivery. • "Delivery Lifecycle" Provide an adaptive Data and Data Architecture service for a Discovery/ Alpha/ Beta/ Live or other delivery approaches as required. • "Data and Data Architecture assurance" Provide Data and Data Architecture assurance service to an existing programme/ project/ product delivery. Who Are the Users Home Office service users (staff and external). Early Market Engagement Home Office intends to hold an Overview and Clarification Session via Teams on 14th September 2021. To attend the Overview and Clarification Session potential providers will need to complete, sign and return a non-disclosure agreement (NDA). Suppliers are restricted to a maximum of 2 people per organisation and one NDA copy required to cover one organisation. Suppliers who have recently completed an NDA for other recent Central Contracts will be covered for "Data & Data Architecture" but you will still need to raise an email to express your interest. For further information on the Overview and Clarification Session and NDA bidders should submit an email request to ddatcontracts@homeoffice.gov.uk by no later than 12:00 (noon) 13th Sept 2021. Non-Disclosure Agreements or request received to attend the event after the deadline will be rejected. Work Already Done NA Existing Team A civil service led mixed team of managed service providers, contractors and civil servants. The successful bidder will be required to engage and collaborate across all groups delivering and maintaining services for the Home Office. Current Phase Not applicable Skills & Experience • Recent experience (last 2 years) of placing teams of SFIA level 3-5 Data and Data Architecture professionals in government or critical national infrastructure and understanding how those roles work together • Evidence of supporting a Principal and Lead Data (analyst, scientist, engineer) professionals and Data Architects in shaping and leading the overall delivery for portfolios, programmes and projects • Evidence of strong collaborative working relationships with the existing civil servant and contractor portfolio teams • Evidence of a deep understanding of exploiting data from a complex technical domain with multiple database technologies, data integration, metadata management, analytics and insight generation • Evidence of leading and managing multiple teams, helping them apply a range of techniques across Data management and Data Architecture • Evidence of interpreting requirements and presenting Data and Data Architecture solutions in a clear and compelling way • Evidence of providing leadership and governance within both the central hub and a spoke of a spoke governance model • Worked with government to ensure that key skills are retained within civil servants in a way that allows growth of capability within teams • Evidence of designing data models and metadata systems and helping to interpret business needs • Evidence of providing oversight and advice to other data professionals undertaking the design of data models and supporting the management of data dictionaries • Evidence of ensuring compliance with data standards and managing the governance of those standards • Evidence of working with Technical Architects to make sure that organisation’s systems are designed in accordance with the appropriate data architecture • Evidence of working with stakeholders bringing differing views together to reach a consensus in line with data strategies • Evidence of providing oversight and advice in the form of coaching and mentoring to other data architects undertaking the design of data models and reference data Nice to Haves • Provide evidence of resources that have existing SC clearance that will support the speeding up of on-boarding teams • Demonstrate experience of complex service transition Work Location The majority of the services are expected to be based at our London, Croydon, Sheffield or Manchester sites. However, the successful supplier must be capable of providing the service nationwide. Secondary locations may include Glasgow, Liverpool, Southport or Hendon. The work will be divided into Statements of Work (SOWs) which will clearly identify the relevant base location. Working Arrangments A flexible approach is required to meet the needs of each individual project and programme. The work will be divided into Statements of Work (SOWs) which will clearly identify the working arrangements. Security Clearance All staff must have Security Clearance (SC) prior to starting work. Staff not in possession of security clearance must be willing to undergo security clearance. Occasionally, NPPV3 or DV clearance is required. Clearance needs to have been achieved and validated by the Customer prior to commencement. Additional T&Cs 1.Travel expenses are payable for journeys outside the M25 (Greater London) or journeys greater than 10 miles from other base locations, where approved in advance and in line with HO Travel policy (subsistence not payable). 2. Professions rate caps will be applied to all roles at all SFIA levels. Caps will be provided to shortlisted suppliers at RFP stage. 3. Seasonal furloughs may be required. 4. Maximum sub-contractor margin caps will be applied 5. Potential Providers participate in the RFP stage will need to complete, sign and return a non-disclosure and ethical walls agreement (NDA) prior to receiving the RFP. No. of Suppliers to Evaluate 5 Proposal Criteria • Essential Skills from Stage 1 • Technical skills and ability • Mobilisation approach • Proposed teams and CV’s • Value for money and Commercial Flexibility Cultural Fit Criteria • Ability to provide knowledge-transfer and share best practice • Ability to work collaboratively and as an integrated team • Ability to conduct work in accordance to Civil Service Code • Social Value Payment Approach Capped time and materials Evaluation Weighting Technical competence 50% Cultural fit 20% Price 30% Questions from Suppliers 1. Is there an incumbent? There are suppliers currently delivering services across the DDaT portfolio providing similar services to individual projects and programmes, but no central DDaT partner. 2. The Authority states in Question 3 (Essential Skills & Experience) that, “Evidence of strong collaborative working relationships with the existing civil servant and contractor portfolio teams.” Could the Authority please elaborate how Potential Bidders that are not incumbent on the predecessor arrangements for this assignment might answer to the satisfaction of the Home Office’s Evaluation Team? For clarity we would like to confirm that the Home Office would like responses from all suppliers who can demonstrate that they have collaboration experience in a similar environment. This question will also be updated to read the following: “Evidence of strong collaborative working experience in a similar government or critical national infrastructure environment” 3. “Evidence of strong collaborative working relationships with the existing civil servant and contractor portfolio teams”, Can you please explain how will this ensure new/potential suppliers to compete fairly against incumbent suppliers? For clarity we would like to confirm that the Home Office would like responses from all suppliers who can demonstrate that they have collaboration experience in a similar environment. This question will also be updated to read the following: “Evidence of strong collaborative working experience in a similar government or critical national infrastructure environment” 4. Regarding the statement ‘Worked with government to ensure that key skills are retained within civil servants in a way that allows growth of capability within teams’, Can you please elaborate how new supplier can bid fairly with no prior government exposure in the marketplace ? Evidence of supporting non-gov organisations will also be acceptable. 5. Regarding the Nice to have skills – “Provide evidence of resources that have existing SC clearance that will support the speeding up of on-boarding teams”, can you please elaborate how will a new supplier fairly bid for the project with no prior SC clearance employees ? This "Nice to have requirement" is being withdrawn and will not be scored. Suppliers should apply the following response when completing their submissions: “ not applicable” 6. What is the resource on-boarding timeline expected from supplier? We will provide as much advance notice as possible but where this isn’t possible, on-boarding is as quickly as possible. The successful supplier will be required to co-ordinate with Home Office teams to process security clearance and equipment requests. 7. How does this relate to the Data Products and MI stream procurement? The Data Services and Analytics (DSA) team are running a separate procurement for specific deliverables for DSA only (replacing existing arrangements). This central procurement is separate and will be available beyond the DSA team and to the whole Home Office. 8. Any views on likely profile / split between data analytics types roles and data architecture? Roughly 20 to 30% is Data Architecture with 70 to 80% data services. 9. From a resourcing capacity perspective can you advise the estimated peak FTE requirement for the contract? We don’t expect more that 60 to 70 at peak. 10. Will delivery teams comprise of the supplier who is successful here fused those from other services (e.g. business analysis, change, project management etc)? Potentially or they may be stand alone or working with civil servant teams. 11. I note that most of the suppliers on this call are large. We are keen to build partnering can the Home Office provide a view on SME's in this space that might want to partner Organisations interested in partnering can email ddatcontracts@homeoffice.gov.uk providing approval to share contact information with other interested suppliers. These suppliers will be added to a partnering list for this procurement and the list will be shared with all suppliers on the list. For information, the suppliers currently working in DSA and delivering some similar services are Viqtor Davis, Kainos, 6point6, Capgemini, Aker and BAE. 12. Can the authority advise whether offshore resources would be deemed suitable for certain roles? No, offshore is not a requirement. 13. The budget information is replicated from the Technical Delivery Management Services notice. Does it apply to both or is there a separate value for this work? These are two separate requirements with two separate contract values. 14. Regarding the statement ‘Evidence of strong collaborative working relationships with the existing civil servant and contractor portfolio teams’, Can you please elaborate how SME with no Civil servant working relationship can bid fairly against the incumbent players ? Also this seems to run contrary to the marketplace principles on fair outcome to all. For clarity we would like to confirm that the Home Office would like responses from all suppliers who can demonstrate that they have collaboration experience in a similar environment. This question will also be updated to read the following: “Evidence of strong collaborative working experience in a similar government or critical national infrastructure environment” 15. We notice that many of your questions are related to Data Architecture but that there are 3 other highlighted roles of Data Analysis, Data Engineering and Data Science that are important to you. There are not as many questions related to experience in their areas. Could you share your rationale for that? Is it because you are focused on an architecture led transformation? They shouldn’t infer anything from the number of questions devoted to each area. 16. Please can you clarify further your definition of a ‘spoke of spoke’ governance model? For clarity suppliers will need to have experience in both the hub and the spoke components of a hub-and-spoke governance model. 17. Worked with government to ensure that key skills are retained within civil servants in a way that allows growth of capability within teams” – are there specific skills or capabilities that should be covered as part of our response to this answer? The Home Office would be seeking for suppliers with demonstrable evidence of having enabled civil servants to manage and develop a capability after the supplier’s engagement has ended.

Timeline

Publish date

3 years ago

Close date

3 years ago

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