IT services: consulting, software development, Internet and support
Published
Supplier(s)
Description
Purchase of support and maintenance cover, service desk, engineering and training services specific to 175 GP practices using the EMIS Web clinical system. EMIS is currently responsible for the EMIS Web system and for the specific hardware and software. The responsibility for resolving any issues of interoperability between these components rests solely with EMIS. The supply of such hardware and software by an additional 3rd party would introduce risk and uncertainty into the support process where it is likely that both suppliers would blame each other for any failures, so delaying resolution and prolonging disruption to practices.
Timeline
Award date
4 years ago
Publish date
4 years ago
Buyer information
HSC Business Services Organisation
- Contact:
- Cathy Fegan
- Email:
- cathy.fegan@hscni.net
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