Microsoft Direct Routing and Cloud Contact Centre
Published
Description
This is a contract award through the Yorkshire Purchasing Organisation Goods and Services Framework for Network Connectivity and Telecommunications Solutions (00976) Lot 6 – Communications Services for an integrated Microsoft Direct Routing Solution with Cloud Contact Centre capability. The solution includes Cirrus Response contact centre and CloudUCX to utilise Microsoft Teams for external and internal calls.
Timeline
Award date
3 years ago
Publish date
3 years ago
Buyer information
Crown Office and Procurator Fiscal Service
- Contact:
- Ruth Wildgoose
- Email:
- procurementreturns@copfs.gov.uk
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