Call Centre Solution Contract Extension
Published
Description
Unified IP Telephony Maintenance and Support. Lot 1: The PPF call centre solution is integrated with our existing infrastructure, therefore, to enable continuity of service we require the continuation of this solution. The PPF is currently undertaking a significant level of change within our IT infrastructure, and therefore changing this part of our IT infrastructure is not feasible given the significant planned change over the next two years. A project is currently underway to enable the PPF to procure a fully future-proofed call centre solution and we will be going out to market in due course. Additional information: Quality and price evaluation was not applicable to this procurement.
Timeline
Award date
3 years ago
Publish date
2 years ago
Buyer information
Pension Protection Fund
- Email:
- CommercialServices@ppf.co.uk
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