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Awarded

Case History Analysis

Published

Supplier(s)

CLANCHATTON BIRMINGHAM LIMITED

Value

130,500 GBP

Description

The Housing Ombudsman is seeking to secure short term services from a Business Process Outsourcing supplier who is able to provide succinct and accurate documentary case history analysis on housing complaint cases brought to the Ombudsman by a tenant of a member landlord. The supplier would be required to produce a case history synopsis of individual housing complaints which then forms the basis for the Ombudsman to determine what ,if any redress, the Landlord needs to take with the tenant . This opportunity has arisen due a current backlog of cases within the Ombudsman's remit. In provisioning these services, we are seeking to work with suppliers who have previously provided complaint investigate services to Ombudsmen or the Regulatory Sector. Attachments are made available with this notice which provide greater detail on the requirement and how to apply.

Timeline

Award date

4 years ago

Publish date

4 years ago

Buyer information

HOUSING OMBUDSMAN SERVICE

Contact:
Rosalind D'Cruz
Email:
RDcruz@housing-ombudsman.org.uk

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Notice topic

Administration services

Related topics

Supporting services for the governmentAdministrative services of agenciesGeneral public servicesAdministration, defence and social security services

Source

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