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Awarded

Microsoft Infrastructure and Services Support

Published

Supplier(s)

EVROS Technology Group

Description

The primary goal of this tender is to put in place a support contract for MTU’s Core Microsoft services. a. Provide on-going support for MTU’s Microsoft infrastructure, Active Directory, Exchange, Office365; b. Diagnose and troubleshoot issues where MTU IT Support staff need assistance. c. Provide a call-logging service and associated SLA’s to enable MTU IT Support staff to log technical queries. d. Provide mentoring, documentation and training for MTU staff as required. e. Provide project days; engineer on site to work with MTU IT Support staff to develop and advise on Microsoft solutions. The Microsoft sofware and services are isted in Section 1.3, Lot 1

Timeline

Publish date

2 years ago

Award date

2 years ago

Buyer information

Munster Technological University

Contact:
Catherine Cunningham
Email:
catherine.cunningham@cit.ie

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Notice topics

Computer support and consultancy servicesComputer-related professional servicesComputer-related servicesSoftware consultancy servicesSoftware support servicesSoftware-related services

Related topics

Technical computer support servicesComputer support servicesComputer support and consultancy servicesDevelopment of service level agreementsComputer-related professional servicesComputer upgrade services

Source

eTenders Ireland
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