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Awarded

Enhanced Telephony Solution

Published

Description

Fáilte Ireland requires the provision of an enhanced telephony solution to deliver Unified Communications using Microsoft Teams. This will allow Fáilte Ireland to replace all desk-based landline handsets with a system based on Microsoft Teams allowing staff to make outbound and receive inbound calls. The chosen system will provide a single management platform for all Fáilte Ireland telephone numbers and remove the ongoing need to support and maintain multiple, non-integrated phone systems.

Timeline

Publish date

2 years ago

Award date

2 years ago

Buyer information

Fáilte Ireland-National Tourism Development Authority

Contact:
Sabrina Jones
Email:
procurement@failteireland.ie

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