Market Engagement: The Provision of a Contact Centre as a Service
Published
Description
<p>This is a market engagement opportunity: Guinness is looking to replace its Customer Contact Centre capabilities and contract with a partner to provide a Managed Service. We are looking for organisations to provide us with an outline of their offering with reference to our requirements in the market engagement brief.</p> <p>We want to understand what the market can offer before we formally commence any procurement process. Information provided will help inform the procurement process, which is separate to this market engagement.</p> Keywords: Telephony, Contact Centre
Timeline
Publish date
2 years ago
Close date
2 years ago
Buyer information
The Guinness Partnership Ltd
- Contact:
- Karen Burton
- Email:
- karen.burton@guinness.org.uk
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