Durham History Centre - Consultant Systems Architect and Customer Interface Design

Description

Who Speclialist Work With Core contacts Sarah Glynn, Durham History Centre Programme Lead Sabina McGing, Durham History Centre Project Manager Brian Dougherty, Senior IT Project Manager Additional contacts Gill Parkes, Principal Archivist David Mason, Principal Archaeologist Anne Davison, Service Manager (DLI and Local Studies) Anne Robson, Superintendent Registrar What Specialists Work On Research knowledge integration systems and ‘middleware’ solutions for heritage collections Assist with documentation and provide technical guidance to support future soft market testing/ invitation to tender Review existing Digital Strategy and collection search interfaces Research comparator collections search interfaces, open source software, user-curated digital content and crowdsourcing Write a digital implementation plan that draws together all research and delivers a road map allowing: - integrated collections data that is fully searchable and discoverable - high quality and fully accessible solutions to showcase the collections - produce a fully costed action plan including a management and maintenance plan for new assets Where the Work Takes Place County Hall, Durham, DH1 5UE, however, the consultant may be required to visit people in different locations across the county from time to time. Early Market Engagement Golant Innovation produced Durham History Centre's digital strategy in October 2019. This identified the range of different systems the collections are using and that a middleware system would be requied to integrate information from multiple databases into one intuitive search platform. The digital strategy touched on potential middleware systems available together with options to moving our systems across to Open source technologies rather than in-house, however, at that stage they were unable to make an informed judgment on the right approach for Durham History Centre. The full digital strategy will be made available to the successful consultant. Working Arrangements We will require a face to face start up meeting, then the consultant will work remotely. Weekly catch up will be required and consultants are encouraged to use Microsoft Teams as a communication tool. The consultant may be required to liaise with other consultants (Design Team) and may be required to attend other meetings during the contract period. Work Location County Hall, Durham, DH1 5UE, however, the consultant may be required to visit people in different locations across the county from time to time. Security Clearance Consultants will conform to our third party access policies to allow access to data/ systems currently held by the Council. If data is required to be consumed in a test system held off-site by the consultant, if should be removed and destroyed within a 30 day period upon contract end. Additional T&Cs We will require evidence of Professional Indemnity insurance cover. Skills & Experience Have an understanding and experience of different middleware architectures - 6% Provide an agile multi disciplinary team including research, system architecture and product development - 5% Have worked in a project that encountered large scale databases holding large quantities of data that are often duplicated or are difficult to match. - 5% Experience of working with large scale databases where data is difficult to match that resides in both bespoke and bought in solutions. - 5% Understand the importance of high quality structured meta data and how it can be applied to this project. - 5% Have knowledge of the requirements of the customers that may potentially use this service in the future that includes customers with low digital literacy - 4% To recommend a solution that's in line with the Government service standards and technology code of practice - 4% Have the ability to work with internal ICT teams to understand the architecture of our current systems - 4% Evidence of delivering projects on time - 4% Awareness of best practice in the digital environment and of future trends - 4% Previous experience of writing and costing implementation plans for projects of a similar size and nature - 3% Experience working with at least one of the following: archives, museums and historic environment records; the structure of culture/heritage data is unique and its complexity is often underestimated. - 4% Nice to Haves Have worked on a similar projects with other Councils or cultural organisations. - 3% Have experience of creating middleware solutions with museum collections data - 3% Previous experience of working on National Lottery Heritage Fund development phase bids - 2% Have experience of working on agile projects and understand agile project management - 2% Have developed a working solution for people with a low digital literacy - 2% Have experience of working with crowd sourcing solutions - 2% A good working knowledge of government procurement processes ensuring documentation and guidance provided fits seamlessly into next stages of our procurement process regarding soft market testing and ITT - 3% No. of Specialists to Evaluate 10 Cultural Fit Criteria Work as a team with colleagues from across Durham and with existing suppliers - 2% Support the learning and development of the project team and colleagues - 2% An interest in digital collections and technology in this area - 2% Be transparent and collaborative - 1% Be comfortable standing up for their discipline - 1% Work with stakeholders with low technical expertise - 1% Act on feedback - 1% Assessment Method Reference Interview Presentation Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers No questions have been answered yet Budget range fixed fee (ceiling price) for the work is £15,000, including all expenses.