Ivanti Support Renewal
Published
Description
HEAT is used by the IT Service Desk to log, monitor and manage the workflow of the IT support calls logged by the business in support of staff across all areas of the Agency. It is also the sole tool used to manage our hardware assets and for the production of reports which are used for analytical purposed by our Configuration team. The MCA has adopted the ITIL framework which support and maintenance of the HEAT application is essential as it is the core product used to service both our customers and to record the location of physical hardware.CTMS own the IPR for HEAT which is the basis of the current service desk call logging solution. There are other suppliers with the same capabilities that can provide similar solutions but for the price we are being offered, the process of going to tender and the costs of implementation -the recommendation is to procure the support via CTMS as a single tender action fornext FY.
Timeline
Award date
3 years ago
Publish date
3 years ago
Buyer information
Maritime and Coastguard Agency
- Email:
- contarcts@mcga.gov.uk
Explore contracts and tenders relating to Maritime and Coastguard Agency
Go to buyer profileNotice topic
Source
Contracts FinderTo save this opportunity, sign up to Stotles for free.
Save in appTender tracking
Access a feed of government opportunities tailored to you, in one view. Receive email alerts and integrate with your CRM to stay up-to-date.
Proactive prospecting
Get ahead of competitors by reaching out to key decision-makers within buying organisations directly.
360° account briefings
Create in-depth briefings on buyer organisations based on their historical & upcoming procurement activity.
Collaboration tools
Streamline sales workflows with team collaboration and communication features, and integrate with your favourite sales tools.
Explore similar tenders and contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
- Awarded
Provision of Maintenance support & upgrade of Logistics Track & Trace (CMACS)
FCO Services98,006.27 GBPPublished today
- Awarded
Schools Management Information System (SIMS) Support
Sheffield City CouncilPublished 4 days ago
- Awarded
Schools Management Information System (SIMS) Support
Sheffield City Council15,124 GBPPublished 4 days ago
- Awarded
Liberty SolutionCare Services Support Renewal
South Tees Hospitals NHS Foundation Trust79,937 GBPPublished 7 days ago
- Awarded
Optomize Support and Maintenance Renewal - Diabetic Retinal Screening
South Tees Hospitals NHS Foundation Trust126,750 GBPPublished 7 days ago
- Awarded
Project Operations Simplification Project
University of Bristol292,851.26 GBPPublished 10 days ago
Explore other contracts published by Maritime and Coastguard Agency
Explore more open tenders, recent contract awards and upcoming contract expiries published by Maritime and Coastguard Agency.
- Awarded
HM Coastguard Managed Service for the Provision of Vessel Traffic Service Operators (VTSO)
Maritime and Coastguard Agency880,711 GBPPublished 2 days ago
- Awarded
MCA Surveyor Training: Remote Learning
Maritime and Coastguard Agency12,000 GBPPublished 2 days ago
- Awarded
HM Coastguard Managed Service for the Provision of Vessel Traffic Service Operators (VTSO)
Maritime and Coastguard Agency440,356 GBPPublished 2 days ago
- Awarded
The Administration of the UK Government Support for Maritime Training (SMarT) Scheme
Maritime and Coastguard Agency331,600 GBPPublished 3 days ago
- Awarded
Providing support, maintenance and Cloud services management for the MCA Consolidated European Reporting System (CERS)
Maritime and Coastguard Agency908,500 GBPPublished 4 days ago
- Awarded
Northern Data Centre Replacement
Maritime and Coastguard Agency770,083 GBPPublished 4 days ago
- Awarded
Desktop Software Support & Maintenance
Maritime and Coastguard Agency15,534 GBPPublished 4 days ago
- Awarded
Total Facilities Contract Renewal Manager Role
Maritime and Coastguard Agency85,000 GBPPublished 9 days ago
Explore more suppliers to Maritime and Coastguard Agency
Sign upExplore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
- Department for International Trade
- Blackburn with Darwen Borough Council
- Bristol and Weston NHS Purchasing Consortium
- Kerry County Council
- Harborough District Council
- National Treasury Management Agency (NTMA)
- LONDON & PARTNERS LIMITED
- GEM CSU
- National Council for Special Education
- Franklin College
- Horsenden Primary School
- Raglan Primary School
Explore top sources for public sector contracts
Stotles aggregates public sector contract data from every major procurement data source. We ingest this data and surface the most relevant insights for our users. Explore our list of public sector procurement data sources below.