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Awarded

Interactive Voice Recognition - Tuning & Optimisation

Published

Supplier(s)

SABIO Ltd

Value

43,400 GBP

Description

IVR tuning will ensure that IVR continues to be effective as possible, particularly in relation to speech recognition accuracy to authenticate customers. IVR optimisation ensures that the IVR process from beginning to end is operating optimally including all voice interactive modules and general DTMF menu options.

Timeline

Award date

3 years ago

Publish date

3 years ago

Buyer information

Student Loans Company

Email:
commercial@slc.co.uk

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Notice topic

Telecommunications services

Related topics

Telecommunication services except telephone and data transmission servicesTelephone and data transmission servicesPostal and telecommunications services

Source

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