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Awarded

Customer Lab Installation Requirement

Published

Supplier(s)

UBE

Value

35,000 GBP

Description

HMRC's Customer Insight & Design Directorate (CIDD) leads HMRC's service design capability and exists to deliver and apply good customer insight into the ongoing optimisation and improvement of live services. CIDD's Customer Lab is an internal social and market research delivery function that provides small-medium scale research to support that work. The Lab is owned and run by the Behaviour, Insight & Research team. In 2021 CIDD's two existing Customer Labs, in Shipley and Canary Wharf, will be moved to Salford and Stratford respectively. HMRC required a technical specialist to lead the decommissioning of the existing Labs and the transferral, procurement and installation of Lab technology to Stratford and Salford. Additional information: Unable to upload full contract as file size too big and Contracts Finder keeps crashing.

Timeline

Award date

3 years ago

Publish date

3 years ago

Buyer information

HM Revenue & Customs (HMRC)

Contact:
Agha Aslam
Email:
agha.aslam@hmrc.gov.uk

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Notice topic

Research and development services and related consultancy services

Related topics

Research and Development services on security and defence materialsDesign and execution of research and developmentResearch and development consultancy servicesResearch and experimental development services

Source

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