2021-082 Consumer Perceptions of the Energy Market 2021/2022
Published
Supplier(s)
Value
Description
Consumer Perceptions of the Energy Market Study, is a tracking study that measures the quality of service delivered by domestic energy suppliers, including satisfaction overall, the dimensions of satisfaction together with a number of metrics to understand customer experiences in the energy market.
Timeline
Publish date
3 years ago
Award date
3 years ago
Buyer information
Office of Gas and Electricity Markets (Ofgem)
- Contact:
- Anoka Kostovska
- Email:
- Anoka.Kostovska@ofgem.gov.uk
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