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Awarded

Software package and information systems

Published

Supplier(s)

Oracle

Value

420,000 GBP

Description

The scope of this tender is to provide a whole customer services solution including a Customer Portal, a CRM system, integrated interactive maps, integrated chat, integrated middleware for robust real time back office integration and to replace or incorporate all the current CRM, Online Form, Chat, social media integration and Integration functionality of the current solution. The scope of this tender is to provide a whole customer services solution including a Customer Portal, a CRM system, integrated interactive maps, integrated chat, integrated middleware for robust real time back office integration and to replace or incorporate all the current CRM, Online Form, Chat, social media integration and Integration functionality of the current solution.

Timeline

Award date

7 years ago

Publish date

7 years ago

Buyer information

Calderdale Council

Contact:
Duncan Brundell
Email:
duncan.brundell@calderdale.gov.uk

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