Supply and Implementation of a Robotics Process Automation Platform and Automation Services

Description

ESB is requesting expressions of interest from suitable vendors for the supply and implementation of a robotics process automation platform and automation services. ESB has a large IT application landscape including Microsoft Windows and Server environments, Citrix environments and a SAP environment where a substantial number of business processes take place. Any proposed solution would need to be compatible with all of these environments. Lot 1: ESB is requesting expressions of interest from suitable vendors for the supply and implementation of a robotics process automation platform and automation services. ESB has a large IT application landscape including Microsoft Windows and Server environments, Citrix environments and a SAP environment where a substantial number of business processes take place. Any proposed solution would need to be compatible with all of these environments. The IT landscape also includes off-the-shelf applications, heavily-customised applications, bespoke and cloud applications. ESB is seeking to automate processes across the organisation and these will range from mission critical to low priority processes. It is estimated that circa. 100 processes will be automated during initial 3-year contract and inclusion of additional processes will be negotiated with successful vendor at contract extension stages. The successful vendor will be expected to comply with ESB’s technical, procedural and IT security standards as directed by the organisation. If the applicant is not the owner of the proposed software solution please indicate in your response to Section B.1.5 contracting model the preferred contractual/relationship structure. A full appreciation of the ESB Company can be viewed at the following internet address: http://www.esb.ie/ The services required include the following: • a robotics process automation platform; • technical assistance for installation and optimum IT environment set up; • a process automation methodology; • an implementation and support service for the automation of business processes; • training and development on the platform/environment; • ongoing automation of business processes. Resources will be required to be on site in ESB for the implementation of the solution, and available locally and/or remotely during support, training and automation of processes. Please refer to the individual instructions for submission of bids relevant to each tender issued via the system.