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Awarded

Workforce Management (WFM) - a call centre workforce management solution and Quality Management (QM) - RM6100, lot 3a

Published

Supplier(s)

SOFTCAT PLC

Value

816,944 GBP

Description

Workforce Management (WFM) - a call centre workforce management solution to optimise resource management in the Customer Support Centre Quality Management (QM) - to enhance the Customer Support Centre Agent performance - RM6100, lot 3a

Timeline

Award date

3 years ago

Publish date

3 years ago

Buyer information

HM Land Registry (HMLR)

Contact:
Gary Chubb
Email:
Gary.Chubb@landregistry.gov.uk

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Notice topic

IT services: consulting, software development, Internet and support

Related topics

Computer back-up and catalogue conversion servicesComputer audit and testing servicesComputer network servicesComputer support and consultancy servicesComputer-related servicesInternet services

Source

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