Repair and maintenance services

Description

This contract consists of statutory and recommended servicing, responsive repairs, security, minor renewals, improvements and new adaptations to the Manchester City Council housing stock which is managed by Northwards Housing Ltd, including communal areas and garages, tenanted and void, arising from its general requirements and statutory and common law duties as landlord, as may be ordered from time to time. An emergency service is also required which includes having a call out facility 24 hours a day, 365 days a year. Manchester City Council and Northwards Housing Ltd (NHL) wish to engage a contractor/service provider to undertake repairs and maintenance services to Northwards Housing area managed stock and leaseholder properties. NHL is the company established to act as an Arm’s Length Management Organisation (ALMO) for Manchester City Council's housing in north Manchester and the procurement exercise is for both bodies as the Council is acting on its own behalf and on behalf of NHL. The framework contract will comprise recommended and statutory servicing, day to day repairs and maintenance including void property and minor works repairs, execution of general building works, emergency call outs and an out of hours service, including the following: all aspects of repairs and maintenance services to domestic dwellings and communal areas including: gas appliance maintenance services; repair and maintenance services for central heating; repairs and maintenance of building installations including typical works listed here but, not limited to: — asbestos surveying, sampling, reporting, removal and encapsulation; — plumbing installation and repairs including above and below ground drainage and rainwater goods; — plastering and dry lining; — joinery and carpentry installation and repairs; — bricklaying, pointing and associated lintels, flashings cavity tray installs, etc.; — roofing and roof-line repairs; — chimney demolition, renewals and repairs; gas fitting installations and repairs; — electrical installation and repairs; — groundworks and concrete foundations work; — concrete flooring and paving; — asphalt tanking, flooring and paving; — tarmac paving repairs; — fencing installation and repair — concrete, steel and timber; — internal insulation installation; — external wall insulation and render repair works; — external re-decoration; — internal re-decoration; — PVCu and composite doors and window installation and repairs; — double and single glazing; — metalwork including aluminium window system repairs; — scaffolding and working at height tasks; — occasional demolitions of chimneys, roofs, garages, sheds and walls and occasional propping and structural repairs of various types. There is also multi-trade work to install and maintain fire precautions installations which involves work to improve and repair fire stopping and compartmentation elements throughout the NHL housing stock. In addition, there is specialist commercial and multi-story mechanical and electrical engineering services including repairs and servicing of: lifts, gas, commercial heating systems, Switch 2 metered heating system, solar thermal heating, photo voltaic panel systems and inverters, ground source heating systems, air source heating systems, heat exchanger systems, commercial burglar alarms, door entry systems, automatic gates, panic alarm systems, fire alarm systems, air conditioning systems, TV aerials and satellite systems, legionella and water quality Testing, PAT testing, electrical inspection condition tests and reports, lightning protection, portable fire equipment, fire stopping, dry risers, fire alarm detection systems, auto operated ventilation systems, sprinkler systems, hearing loop systems. The contract work also includes new adaptations installation work (excluding lifts/hoists) to potentially any of the Council’s HRA properties, three Housing PFIs and other managed properties. This work includes minor disabled adaptations works and occasional major works which could involve extending or altering existing building layouts. The contract will involve approximately 12 312 council housing stock managed by NHL as at 31 March 2020 and a complete address list and breakdown by property types is contained within the Northwards managed property summary on the Chest. Repairs are also required for an additional 450 leaseholders as at 31 March 2020, a complete address list is contained within the Northwards Leaseholders List on the Chest. Property numbers within the scope of the contract may vary over the contract period. The contract may include extra properties, in the future, if the Council needs to add further residential units for new build, or at the end of other existing management agreements. Properties may be removed from the contract at any time through Right to Buy (RTB) sales, government required sales of empty homes and strategic disposals. Two tenant management organisations (Avro Hollows TMO and SHOUT TMO) who manage approximately 415 properties may, in addition, access and/or utilise the contract. A list of potential addresses is included on the Chest. The initial contract period will be 3 years with possible options to extend thereafter for up to an additional 3 years. The anticipated services commencement date is 3 April 2021. Further information on the contract and the Council's and NHL's requirements are contained in the tender documents available on the Chest. The Council and NHL will order services and works under the framework contract by entering into one or a number of Public Sector Partnering Contracts with the contractor. No guarantee or warranty is given as to the precise (framework) contract value, this will depend on requirements and budget and the number of properties within the scope of the contract at any given time. The current service provider is a private sector limited company. It will be a condition of the bid and tender process that TUPE will apply to relevant employees of the current service provider and that the local government pension scheme membership of former council employees transferring under TUPE will be protected. The successful tenderer will be required to actively participate in the economic and social regeneration of the locality and surroundings, of the place of delivery of the contract. Therefore selection and award criteria, specification requirements and contract performance conditions may relate in particular to social and environmental considerations.