SPS 2480 - Revenues and Benefits Software Solutions System with Hosting Service

Description

The contract is for the provision of a Revenues and Benefits Software Systems Solution including a Document Management system with hosting and associated services which covers the line of business systems and associated residents services, the hosting of those systems and the implementation of those systems including the implementation of the hosting solution. The contract length is initially for a period of 7 years and Royal Greenwich reserves the right to extend it on the same terms for a further period or periods of up to 36 months making a total possible contract period of 10 years. Full description of the service are provided in the tender pack. Additional information: This procurement will be managed electronically via the RBG Proactis e- tendering Suite. To participate in this procurement, participants shall first be registered on the eTendering Suite. If bidders have not yet registered on the eTendering Suite, this can be done online at https://royalgreenwich.proactishosting.com/ and click on the tab 'supplier registration'. Note: registration may take some time, therefore, please ensure that you allow enough time to register. Full instructions for registration and use of the system can be found at https://supplierhelp.due-north.com/ For technical assistance on use of the eSourcing Suite, please contact Proactis Helpdesk Freephone: 0345 0103503. Once registration is completed, the registered user will receive a notification email to alert them that this has been done. A registered user can express an interest for a specific procurement. This is done by looking at the opportunity's section and selecting the contract you want to tender for. As a user of the e-Tendering Suite, you will have access to Proactis e-Portal email messaging service which facilitates all messages sent to you and from you in relation to any specific Tender event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. All communications relating to this tender exercise must be via e-portal messaging system. No direct emails to officers will be answered unless you are having problems communicating through the portal. This process aims to improve audit trails as well as avoid duplication. Please note, social value considerations are included in this contract. Details are stated in the tender documents. Interested organisations who wish to participate in this tender exercise can access full documentation via the following link: https://royalgreenwich.proactishosting.com/ Click the tab 'opportunities' and look for: SPS 2480 - Revenues and Benefits Software Solutions System with Hosting Service.