Race disparity data across the public sector - alpha

Description

Why the Work is Being Done The Race Disparity Audit team at Cabinet Office is delivering a key No.10 initiative. We will take data sets from government departments and produce a digital service for publicly analysing and presenting race diversity in public services. Ideal alpha start date is w/c 16 January 2017, and we need to start demonstrating prototypes to key stakeholders by mid February 2017. Problem to Be Solved Race disparity is an issue that affects people across the UK. This project will investigate the disparity in how different groups experience public sector services. We want to understand and publicly present the levels of disparity and to help inform policy and future service development. Who Are the Users We need to: understand all race data that we hold across public sector services; visualise and present the data in ways that meet user needs. NGOs and advocacy groups need to: understand the extent of race disparity across public services; access intelligence and information; investigate raw data and information; identify issues around their focus area; use the data to influence change. Government users need to: openly and transparently share their data; identify gaps in their data; have confidence their data is accurate and not open to misrepresentation; prioritise key areas of change in policy and services based on the data. Early Market Engagement None Work Already Done 25 ministerial departments have already provided feedback on the datasets identified and formats that they have. A discovery is underway, learning more about the users of the digital service and their differing user needs and problems that they experience. As the discovery progresses, we will update our insights on the aforementioned user groups and their needs. Existing Team Policy team (4 people), Data team (3 people - Deputy Director, 2 analysts, more expected), Digital team (3 people - GDS service manager, user researcher, technical architect). The alpha team will work with the Digital team, analysts and there will be support from other GDS subject matter experts eg data scientists. Current Phase Discovery Work Location London, either co-located with the Race Disparity Unit in Cabinet Office, or with GDS. A combination of on-site and off-site may be possible. Working Arrangments Our team will be based across Horseguards and Holborn / Aldgate. Off-site working may be accepted, depending on the supplier proposal but must be London-based and incorporate the GDS service manager, architect and user researcher into the core team. We work Mon-Fri with usual office hours. Frequent travel to other London sites is likely for user research and testing. Our agile working methodology includes daily stand-ups, fortnightly demos, weekly user labs, fortnightly retrospectives and we would expect the proposed team to integrate with this way of working and attend at the relevant location. Security Clearance Baseline Personnel Security Standard as a minimum. Additional T&Cs Skills & Experience Expertise in iterative prototyping and testing with users and stakeholders Experience of designing and delivering user experiences that meet user needs and comply with GOV.UK guidelines for design, interaction and accessibility Proven experience of complex user journey mapping across ranges of users and stakeholders Demonstrable experience in using metrics, analytics, data and user feedback to prioritise key content and features Proven track record of working with large, heterogeneous data sets and presenting data and insights to users in a clear, meaningful way Experience of how users access, find and interact with online government services Knowledge of data visualisation, including geospatial and statistical data, for query, grouping/matching and visualisation Extensive working knowledge and actual experience of government digital standards, including GDS service design manual, GDS style guide, and accessibility standards, and wider industry standards around open data Experience of developing information architectures for new websites and services Have proven experience of agile working environments as part of a multidisciplinary team as outlined in the Government Service Design Manual Technical expertise of front-end, UI web development and responsive web design (HTML5/CSS/JS) Expertise in delivering services that meet, at least, AA of the W3C WCAG2.0 accessibility standards. This includes the development of accessible data visualisation components Proven experience delivering professional data expertise - specifically in data architecture design, analysis and modelling - that underpins successful digital services Experience working with data standards and validation of metadata schemas, with extract-transform-load (ETL) technologies and with challenges of heterogeneous dataset federation and transformation into common delimited and linked formats Demonstrable knowledge of security, compliance and legal issues around working with and presenting public data (e.g. Data Protection Act) Expertise in solutions that utilise service-orientated architecture and micro services Awareness of existing open source or proprietary solutions and platforms to efficiently federate, store, link and present heterogeneous datasets Expertise in public cloud technologies, including design, planning, security and integration Be able to architect robust systems and display knowledge about system security risks and how to pragmatically mitigate them Nice to Haves Knowledge of statistics, at least to a knowledge of basic sampling theory, statistical tests Knowledge of ONS and https://data.gov.uk websites No. of Suppliers to Evaluate 3 Proposal Criteria Technical solution Approach and methodology How the approach or solution meets user needs How the approach or solution meets the Race Disparity Unit's goals Estimated timeframes for the work Team structure Value for money Cultural Fit Criteria Experience of successful collaborative working as part of a mixed supplier-client delivery team sharing knowledge within the team Demonstrate a working culture of openness and transparency Demonstrate rapport with senior stakeholders and ability to manage their expectations Demonstrate political awareness and cultural sensitivity in managing and presenting complex data around race Have a no-blame culture and encourage people to learn from their mistakes Can work with clients with low technical expertise Be transparent and collaborative when making decisions Can work with clients with low technical expertise Demonstrate simplicity (e.g. explaining complex issues in a clear, simple way, do less but better, break down and prioritise complex issues) Demonstrate flexibility (e.g. the ability to shift tasks to meet changing priorities) Bring agile mindset and principles into a developing organisation Payment Approach Fixed price Assessment Method Written proposal Case study Reference Presentation Evaluation Weighting Technical competence 65% Cultural fit 15% Price 20% Questions from Suppliers Budget range